Coaching for Health and Safety

Structure: 2 days
Delivery: In-house
Designed for:
– Organizations looking to improve health and safety
– Leaders in health and safety environments
– Managers in health and safety environments

A Coaching Style of Management Improves Health and Safety

Creating “learning organizations” where people can learn from their mistakes without being judged is key to improving health and safety in the workplace and decreasing injury and illness. Health and safety coaching creates an environment of trust and ownership and leads to long-term success.

“Coaching is a great style of effective management.”
Ahmed Elbyaily, HSE Manager, Global Construction HSE at Linde Engineering. Linde Arabian Contracting Co Ltd, Saudi Arabia
See Ahmed’s comments on LinkedIn LinkedIn btn 20x15

Coaching for Health and Safety is a 2-day training programme for leaders and managers which builds on the fundamental basis of coaching, that increased awareness leads to increased responsibility which, in turn, leads to continuous improvements and a sustainable learning environment.

“This programme gives our supervisors the skills required to create an environment of continuous improvement of health and safety.”
James Thieme, Continuous Improvement Co-ordinator, Linde AG, Germany

Does Safety Coaching Work?

How does the apparently “gentle” coaching method produce better and safer results in potentially risky situations? You might wonder if a modern person-centred coaching approach will expose the recipients to more risk than would a prescriptive approach and clear instructions about acceptable actions and safe practice. In reality the opposite is true. There is no doubt that safety coaching offers huge safety benefits in any field, yet the process defies the expectations of traditionalists who struggle to let go of old thinking and adopt new methods.

Our co-founder, Sir John Whitmore, shared with two parachute-jumping trainers some IBM research into recall scores resulting from three different training approaches: when people are told something, their recall declines dramatically to only 10% after 3 months; 32% when they are shown as well as told something; and a much improved 65% when they are told, shown and experience something. In his book Coaching for Performance, Sir John writes that the trainers “became very concerned that they taught emergency procedures only by telling. They hurried to change their system before they were faced with a terminal freefall!” IBMs research also demonstrates why leaders who tell or even show their employees what to do perform badly where safety is at stake – we simply do not remember well something we are told. Once leaders are able to coach their employees on the job, and apply the coaching principles of awareness and responsibility to the mix, it opens up the possibility for recall scores to hit 100%. And, most importantly, the employees are better prepared to interpret warning signs and act appropriately in the event of dangers that their leaders might not have been able to predict. Coaching fosters continuous learning in the workplace.

Case Study – Linde Engineering

Coaching Skills Transform Safety Culture

Key to improving safety is an increased awareness of self, others and situation, supported by clear communication between workers and management. This motivates and enables people to take personal ownership for safety, make better decisions and respond in safer ways. A coaching style of management is perfect to achieve this. As part of Linde’s pioneering LeadSafe programme, we deliver in-person workshops and an e-learning safety coaching programme for their leaders to learn to adopt a “coach-like” approach in their role, to develop a leading-edge skill set and behaviours that reduce injuries and incidents and unleash their own potential and that of their team within safety performance … MORE

One of our areas of specialization is in developing higher safety standards through coaching. For example, to lower fatalities caused by young male drivers, we have partnered with the European Commission to promote the adoption of coaching as the primary method of driver education throughout Europe. This involves retraining 40,000 driving instructors to teach in a coaching way with the specific aim of reducing accidents caused by young males on the road. A disproportionate percentage of young, inexperienced male drivers cause road fatalities, not because they cannot control a car but because they become competitive, aggressive, distracted or they show off. This is subconscious reaction much of the time but, through being coached, they learn to make considered choices through higher awareness that are suitable for the prevailing circumstances and thus reduce the number of fatalities.

A Safety Coaching Approach Ensures Long-term Success

Performance Consultants works at the transformational level as opposed to the transactional level in order to create sustainable behavioural change for long-term success. We deliver in-house corporate programmes globally that are tailored to meet the specific needs of our clients.

“Most importantly, the result of this work shows in the safety statistics. Our recordable incident rate has fallen from 6 to 1 for the same calendar period.”
Global Programme Sponsor, Construction & Commissioning HSE, Linde Engineering Headquarters, Germany

Case Study – Fleet Air Arm, Royal Navy

Coaching Enhances Performance and Safety

The Fleet Air Arm in the UK is the Royal Navy’s aviation branch. It’s all about effective air power and support, both from the sea and shore bases no matter what the weather conditions. Joe Gough, trainer for the Fleet Air Arm’s competition team, came to train in coaching skills with Performance Consultants. On the coaching course, Gough was sceptical but quickly saw the potential benefits of using coaching in place of the usual military command and control method. He put safety coaching to the test in the Field Gun Race, described as “the world’s most dangerous sport” and “the toughest team competition in the world” … MORE

Related Reading

The “Wow Factor”

Helping groups of leaders and managers to develop a coaching style of leadership requires specialized facilitation skills and expertise, consolidated by authentic coaching behaviours. Our approach to training is not a traditional classroom training. We call this “Experiential Coach Facilitation”. As the name suggests, the style is highly experiential and practical (versus theoretical), and takes advantage of Accelerated Learning Techniques and Adult Learning Theory.

Safety Coaching Programme Options

  • IN-HOUSE: We can deliver training for your organization at multiple venues of your choice, worldwide
  • BESPOKE OR OFF THE SHELF: We can tailor a coaching training programme perfectly to fit your organization’s unique requirements and strategic objectives
  • MULTI-CULTURAL & MULTI-LINGUAL: Our world-class trainers and materials are available for delivery globally
  • TRAIN THE TRAINER (TTT): We can equip your in-house trainers with the necessary knowledge and skills to deliver our training programme
  • ONLINE: This can be delivered as an online programme with synchronous (live) online training, asynchronous lessons, coaching demos, exercises and other study aids and mentor coaching
  • BLENDED LEARNING: Our e-Learning system is available as a resource and support for our in-house performance improvement programmes
  • CERTIFICATION: On completion of the minimum requirements, all participants receive a Certificate of Professional Development (CPD).
Booking and Enquiries
To order an in-house programme or to discuss how we can support the specific training needs of your managers, leaders and organization, please email info@performanceconsultants.com or call +44 (0)20 7373 6431.