Overview

At first glance healthcare is suffering from a complex lack of resources visavis an immense disease burden, a lack of self-awareness and responsibility of the patient, limited ability of doctors to devote time and to listen, and the industry to put access and health outcomes before profit.



At second glance, its devoted people's core qualities and values of reverence for life, care and healing, and striving for innovation are at the heart of true transformation and the next level of healthcare services and quality.

Specialist Services

Performance Consultants provides a unique suite of transformation services in advisory, coaching and leadership across the healthcare, biotech and pharmaceutical industries.

More than any other sector healthcare & the pharmaceutical industry will benefit from and showcase the transformation possible in awareness and relationships of the individual, business and society at large, and set the foundations of sustainable systems, innovation and new levels of performance.

Physician Workshop - Healing the world that touches you

Advisory

• Organisational Culture: Diagnostic and interventions to cultivate the underlying beliefs, behaviours and attitudes, discover true core values, and support management and motivate staff through the change process and maintain performance across the business.
• Corporate Social Responsibility: Analysis and strategy with a particular focus on the organisations external environment i.e. stakeholder relationships and its ability to respond and manifest opportunities for innovation. Specific issues advice, and embedding CSR within the organisation.
• Whole System Change: Meaningful long-term change programs, bringing the personal, business, corporate, institutional & governmental frames in alignment. We focus on collective intelligence, networks and collaboration among healthcare stakeholders.

Coaching

• Coaching Medical Culture: Specialist coaching courses for General Practitioners, doctors in training, medical teams, and nurses are at the heart of the transformation of healthcare. These focus on acquiring coaching skills and improving the trust and quality of the relationship among healthcare professionals and with the patient in order to improve and promote health, disease prevention, health outcomes and patient compliance. A particular focus is patient self-responsibility and disease guided self-management. These interventions can also be tailored to address issues of particular concern such as stress, distress, effectiveness and work loads.
• Sales Team Performance Coaching: Coaching interventions that focus on the pressures on sales teams to improve performance while at the same time maintaining high ethics and building trust and sustainable relationships with doctors.

Leadership

• Stepping into Leadership: Creating awareness of self and an authentic and values-based leadership style. Executives of pharmaceutical and biotech companies are called upon to fulfill shareholders expectations to lead their organisations into new top line growth areas and sustainable business models, and societal expectations for responsible leadership as their decisions impact anything from our view of and approach to health and prevention, priorities within research, pricing and access, political influence, and controversial areas of bioethics.
• Leadership Team Development: Working with senior management to develop a healthcare vision, team cohesion at the top, ownership, and coaching and management skills necessary to transform the business and lift performance.
• Leadership for Medical Chief of Staff: Developing strategic capabilities and alignment throughout the organisation of administration and medical staff for high medical practice performance.
• Doctor as a Leader: Enabling doctors self-empowerment by working with the inner drivers and identity of doctors to develop leadership abilities and living fully human qualities in daily practice (see Albert Schweitzer).